Law firm achieves quality mark for excellence in legal practice management and client care

L-R Barbara Marsh, Lexcel and Caroline Irvine, PartnerIt’s been another successful year for leading law firm, Harrison Clark Rickerbys, in which the business has been awarded the Law Society’s international practice management standard, Lexcel, for the fifth year running. The accreditation highlights the firm’s commitments to client care and best practice.

As a practice management standard that is only awarded to solicitors who meet the highest levels of management and customer care, Lexcel accredited practices undergo rigorous independent assessments every year. This ensures that they meet required standards of excellence in areas such as client care, case management and risk management.

Barbara Marsh, Lexcel assessor, said; “Harrison Clark Rickerbys has grown rapidly in the last few years from two to six offices. This has been down to careful planning and prudent financial management. The greatest challenge faced by the law firm in the past two years has been the integration of Harrison Clark and Rickerbys into “one firm”. This has been successful and staff described how they felt a strong sense of identity with Harrison Clark Rickerbys.”

Caroline Irvine, Partner at Harrison Clark Rickerbys, commented; “We are delighted to have secured our Lexcel standard for the next three years and to be recognised as a firm that excels in practice management and customer care. Providing our clients with the highest levels of client care is one of the firm’s core values. This accreditation is proof of our commitment to delivering a quality service to all of our clients.”

In addition to its recognition for the highest levels of client care, Harrison Clark Rickerbys was complimented on the fact that the firm holds the Investors in People Standard and is included in the Legal 500 Top Tier. Harrison Clark Rickerbys has also yet again been ranked in band one for many practice areas in the prestigious legal directory, Chambers and Partners.